The first operational command centre in a Scottish hospital allowing staff to see live updates has been opened.
The centre, at University Hospital Monklands, has been developed as part of a refurbishment project and will provide real-time information regarding the status of the hospital.
Information provided will include emergency department activity and bed numbers, as well as giving details on ambulances due to arrive.
Big screens are positioned on the wall of the command centre to allow staff to see the status of each patient, bed and ward throughout the hospital.
It is also hoped the system will help to effectively manage workforce resources.
Staff at the nearby Hairmyres and Wishaw hospitals will be able to access the information with the adoption of an integrated system.
(From left) Donna McHenry, assistant service manager, Dr Gordon McNeish, consultant in emergency medicine and Karen Goudie,chief of nursing service (NHS/PA)
Donna McHenry, assistant service manager, said: “The command centre is the first of its kind in Scotland and one of only a few in Britain.
“It is exciting for Monklands to be at the forefront of using digital technology to address some of the challenges that the NHS faces.
“With live information at our finger tips, the centre will enable us to make decisions which are data-driven and anticipate and prevent any potential issues.”
Karen Goudie, University Hospital Monklands chief of nursing service, said: “Everything we do comes back to what is best for our patients. Delivering the right care, at the right place, at the right time is the goal of effective and efficient patient flow.
“One of the most innovative ways to achieve this goal is by using an operational command centre.
“While it is essential to have all of the hard data, I am particularly pleased that we managed to incorporate the information which people have posted on Care Opinion.
“We have the first hospital-level Care Opinion dashboard in the country. This allows us to identify any themes or frequent issues people are experiencing and enables us to rectify this at the earliest opportunity.
“I would like to thank colleagues for their ongoing support to ensure we get the best out of the operational command centre.”
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