IT was perhaps unfair of the recent Transport Focus study to castigate Glasgow's Queen Street station as "Britain's most unpopular station" given that it is currently in the midst of a massive rebuilding improvement programme for the traveller's benefit ("Power line fault brings rail chaos for tens of thousands", The Herald, May 7).

A more representative target of concern might have been Glasgow Central low-level station now requiring upgrading given its grim and austere atmosphere, primitive hard tile seats, inadequate lighting aggravated by the dismally dull grey panelling colour (light absorbing rather than reflecting) and dilapidated waist-high expanse of dirty/soiled brickwork on the lower portion of the tunnel wall.

The reason for this unappealing sight is Network Rail's failure to restore the expanded metal skirting which originally concealed the crude brickwork from the line's 1979 reopening until it was "temporarily" removed to facilitate removal of debris generated by the 1990s flood damage. The clips for re-attaching this metal concealment of this bare-brick eyesore can still be clearly seen from westbound platform 17 which blatantly reveal Network Rail's "unfinished business". Replacement only involves a micro (one-off) cost contribution towards the much-needed visual improvement creating a more user-friendly environment for this gaunt, but well used station.

On a separate but related "public realm experience" is the desperate need for refurbishment of the shamefully neglected and squalid pedestrian/cycle link from Finnieston Exhibition Centre Station to the SECC/Armadillo/Hydro complex and other premises south of the Clyde.

The reality of a long walk through such a shabby plastic tunnel with its deteriorating visibility through degraded, now virtually opaque windows, broken or infilled with wood boarding creates a miserable civic environment imposed on not only on regular commuter users. Crucially, it also delivers an unpleasant "shock-experience" for those attending major entertainment events, commercial conferences, foreign tourists, visiting dignitaries and the like now asking "is this the best gateway Glasgow can offer"?

Current publicity certainly seeks to encourage more use of sustainable transport such as walking / cycling / public transport usage as a pleasant alternative travel experience alternative to the car. But tragically there still exists a huge disconnect between such sanguine policy aspirations and those charged with actually making those happen.

Ken Sutherland,

12A Dirleton Gate,

Bearsden.